The easiest way to test whether the issue is your network and not your TV is to try connecting your Samsung TV to another working network. If you currently have two networks available, you can attempt to log in to a second network through the Samsung TV and check to see if the connection works. Television. UHD. 65" UHD 4K Curved Smart TV MU6500 Series 6. 65" UHD 4K Curved Smart TV MU6500 Series 6. Solutions & Tips, Download Manual, Contact Us. Samsung Support Caribbean. Unplug the power cord from the outlet. With the power cord unplugged, hold the on/off switch on the TV down for 10 seconds. Release the switch and wait a few seconds then plug the electrical cord back into the outlet. Your Samsung TV should turn on and resume normal functions. In the Picture Size menu, select Direct or Just-Fit. This will tell your TV to show off any video it gets from your connected device as it receives it, without stretching or cropping anything Fixing Wi-Fi Connection Problem on Samsung TV Restart Your Samsung TV. This is the easiest possible fix for the internet connection problem on your Samsung TV. It Check Your Wi-Fi Password. Believe it or not, a wrong password is one of the most common reasons behind an internet Reset Network ucp5p.

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